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ATI LPN · Nursing Leadership and Management · Leadership and Quality Improvement in Nursing

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Showing all 5 practice questions with expert explanatory rationales.

Question 1 of 5

A nursing student is employed and working as an unlicensed assistive personnel (UAP) on a busy surgical unit. The nurses know that the UAP is enrolled in a nursing program and will be graduating soon. A nurse asks the UAP if he has performed a urinary catheterization on clients while in school. When the UAP says yes, the nurses asks him to help her by doing a urinary catheterization on a post-surgical client. What is the best response by the UAP?

A. Let me get permission from the client first

B. I can't do it, is there something else I can help you with?

C. I can't do it unless you supervise me

D. Sure, which client is it?

Expert Explanatory Rationale

Correct Answer: I can't do it, is there something else I can help you with?

Question 2 of 5

The type of leadership that is based on an exchange of services between the manager and his or her employees is called leadership.

A. personality-based

B. situational

C. transactional

D. transformational

Expert Explanatory Rationale

Correct Answer: transactional

Question 3 of 5

Which action should an effective nurse leader take to successfully shape the profession toward a preferred future?

A. Use a transformational leadership style

B. Think small but try it

C. Be a loner at the workplace

D. Develop a formula-based staffing process

Expert Explanatory Rationale

Correct Answer: Use a transformational leadership style

Question 4 of 5

Why is a loyal customer valuable to a business?

A. Since a loyal customer will return again and again, such a customer represents a sizable future revenue stream for the business

B. A loyal customer's positive word-of-mouth referrals can mean new customers for a business

C. Recent research suggests that revenue and profitability are higher for purchases made by repeat customers than for purchases made by first-time or one-time customers

D. All of the above

Expert Explanatory Rationale

Correct Answer: All of the above

Question 5 of 5

Which of the following statements about minorities in the U.S. workplace is false?

A. The number of minorities in the workplace is declining

B. Most people from Asian cultures value group harmony and consensus

C. Hispanic employees tend to place a great deal of value on courtesy and respect when interacting with others

D. Black Americans and white Americans have a different way of maintaining eye contact during a conversation

Expert Explanatory Rationale

Correct Answer: The number of minorities in the workplace is declining

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